Please read the full salon policy in entirety.
All policies are intended to create a smooth and positive experience for all guests.
If you have any other questions or concerns
please book a consultation under the main Menu bar>Salon > Book A consultation
or email us at email@example.com
Consultations $15 plys taxes ($16.95 )
Consultations are manditory for all new guests requesting a service at The Kuhl.er Bar. Consultations are a great way to start your journey to ensure your experience is nothing less then stellar. A consultation is a 15-20 minute conversation between you and your potential stylist. You will be discussing the majority of details regarding your appointment. We conduct our consultations on Zoom Video on Monday and Tuesdays Only.
Being Prepared for your consultaion:
Choose a space that has adequate lighting ( or window lighting) and strong wifi signal
Your hair and hairline should be visible
Be prepare to speak about your hair health & history (chemicals used in the past)
Have a list of products & medications you are currently using
Having Images of the style you are requesting is always helpful
Custom Wig Contact@kuhleronline.com
Contract Booking. Contact@kuhleronline.com
Clients must be 14 years of age or older
We Love your family and children however space is limited and can only accommodate guests being serviced
During long service please feel free to bring small snacks and beverages
Please arrive 5-10 minutes ahead of accommodate for parking
There is free parking on side streets and designated city parking lots
There are also paid parking spots along Lakeshore Rd. for $5/3 hours
Booking + Deposits
Submit a Booking request
The stylist of your choice will accept the booking which's will prompt a confirmation email
Within 24 hrs a required Deposit to firstname.lastname@example.org By transfer. Without the deposit the appointment is subject to cancellation.
Once the deposit is received your booking is complete.
All salon booking requests must be done through our booking website www.vagaro.com/kuhler.
It is incredibly important that your contact information is correct in your booking profile.
Once your request has been approved, a deposit of ;
$50 for maintenance services
$100 for Specialty Services ( Extensions, Colour , Installs & Braids )
All deposits are non-refundable and can only be transferred once if the client reschedules with adequate notice. Please refer to cancellation policy for more information.
The artists that are employed by The Kuhler Bar also work freelance which causes their schedule to possibly change. Please be advise that appointments scheduled in advance are subject to change with notice. An alternate date or stylist will be presented in the case that a change may arise.
Cancellations +Late Arrivals
72 hrs prior to the scheduled appointment a Confirmation email and Text message will be delivered to receive your confirmation within 24 hrs. Failure to confirm will lea to the cancellation of your appointment. Please ensure that your contact information in your profile is accurate and updated.
Cancellations with 48 hrs notice
Deposit can be transferred once but the new appointment must be booked in the calendar within a month of the original appointment.
Cancellations within 48hrs
Client forfeits deposits and will need to pay a new deposit to rebook.
Guests who arrive 15 minutes of more past the appointment start time is subject to be rescheduled at the discretion of the stylist.
Client Forfeits deposit and is restricted from booking.
Covid 19 Policy
Our salon is sanitized weekly and cleaned thoroughly every day and between clients. Our staff is masked and washes our hands frequently to stop the spread of Covid -19.
If you are showing symptoms or feeling ill please reschedule your appointment after your are feeling well. In the case a guest Arrives to the salon for an appointment while showing symptoms or visibly appearing ill, the salon staff has the right to refuse service in this situation as we have responsibility to keep our staff and other guests safe.
If you have traveled with 14 days or have come in contact with someone who has tested positive for covid 19 we ask that you reschedule your appointment.
Waiver & Liability
All guests are sent a liability waiver attached to the confirmation email. All waivers must be signed and dated before being serviced.
We do not under any circumstances work from a previous salon or independent stylist. We do not colour hair that is not purchased through The Kuhl.er Bar.
All clients once services and cashed out have 5 days to bring up and address a concern they may have about their style and have it adjusted. Any major changes style, cut, colour or texture will be treated as a new service.
Processing, Shipping + Returns
Ordering Hair + Wigs for Services
When booking a service that requires hair please send a request via email a minimum of ;
2-4 weeks for bundle hair or Tape ins
6-8 weeks for Custom Wig Unit
*Processing time does not include shipping
Custom Units 7-21 weeks (depending on the colour)
Custom Coloured Bundles 7-14 Business Days
Human Hair Pieces (Bundles, Clip Ins and Tapes ins ). 7-14 Business Days
Retail 1-2 Business Days
Canada Express $20 2-5 Business Days (Canada Post )
USA Express $35 2-8 Business Days (DHL or FEDEX)
**When purchasing from Kuhl.er Inc all Billing Information and Shipping information must match. Failure to do so will result in the cancellation of the order.
Hair Care and Accessories
All purchases are final sale. There are no Refunds or Exchanges.
Pre Made Wig Units
All purchases are final sale. There are no Refunds or Exchanges.
All purchases are final sale. There are no Refunds or Exchanges. Clients have14 days to raise a concern that can be adjusted at the discretion of the stylist.
All service pricing is subject to increase based on hair thickness and length. Should a service take longer or use more product than what is allocated within the starting rate the rate may increase at the stylists discretion.
All new guests must book a consultations before booking a colour service
All existing clients wanting to change their regular service must book a consultation.
Please arrive with dry detangled hair free of product.
Curly Hair : Dry ,detangled, stretched and product free
In the case we need to cleanse and detangle the guest hair an additional fee will be charged.
Wig, Extensions + Braid services
All guests must comes washed, detangled and blow dried. Please add limited product to the hair. Please refrain from using heavy oils or butters.
If you un able and would like to book a wash service you do offer that an additional fee.